Privacy Policy

Privacy Policy

We value your privacy and are committed to protecting your personal information. Below is our privacy policy, which explains how we collect, use, and safeguard your information.

Information Collection

When you visit our website or interact with us, we may collect the following types of information:

  • Personal Information: This includes your name, address, email address, and phone number, which we collect when you create an account, place an order, or contact us.
  • Payment Information: We collect payment information, such as credit card numbers and billing addresses, when you make a purchase. We use secure payment processors to ensure the safety of your payment information.
  • Device Information: We may automatically collect information about the device you use to access our website, including IP address, browser type, operating system, and access times.
  • Usage Information: We may collect information about how you use our website, including the pages you visit, the links you click, and the content you search for.

Information Use

The information we collect is used for the following purposes:

  • Order Processing and Payment: To process and fulfill your purchase orders and provide customer support.
  • Service Improvement: To analyze user behavior and preferences to improve our website and services.
  • Personalized Experience: To provide personalized product recommendations and marketing information.
  • Communication: To communicate with you, including sending order confirmations, important updates, and marketing materials.

Information Protection

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption technologies and security protocols to protect data transmission and storage.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services such as payment processing, data analysis, and customer support. These service providers are only permitted to use your information to perform their services.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt-out of our marketing emails. If you wish to exercise these rights, please contact us through the "Contact Us" page.

Changes to the Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for the latest information.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at:

Email: support@lmyauto.com.au




Installation Guide - Floor Mats

Important Notes Before Installation

To ensure correct fitment and optimal performance of your LMY Auto floor mats, please follow the instructions below carefully.

1. Remove Original Floor Mats

Before installation, please remove all existing factory or aftermarket floor mats from your vehicle.
This step is essential to ensure proper fit, safety, and stability.

2. Included Accessories

Your package includes double-sided Velcro strips and fixing accessories.

Please note:

  • Different vehicle models may require different fixing methods
  • Not all accessories are required for every vehicle
  • Use only the accessories that are suitable for your specific vehicle and interior surface

The accessories are provided to improve stability where needed and should be used at your discretion.

3. Installing Front Floor Mats

When installing the front floor mats:

  • Move the front seats fully backward
  • Position the mats correctly and align them with the vehicle floor
  • Secure with accessories only if required
  • Return the seats to their normal position after installation

4. Installing Rear Floor Mats

When installing the rear floor mats:

  • Move the front seats fully forward
  • Lay the rear mats flat on the floor
  • Ensure the mats sit flush and do not bunch or fold
  • Secure only if necessary, depending on your vehicle’s interior material

5. Final Safety Check

After installation:

  • Ensure all mats lie flat with no curled edges
  • Confirm the driver’s mat does not interfere with pedals
  • Re-adjust if necessary for the best fit and safety

If you have any questions during installation or are unsure which accessories to use, please contact us — our team is always happy to assist.

Installation Guide - Boot Liners

Important Notes Before Installation

To ensure the best fit, stability, and appearance of your LMY Auto boot liner, please follow the steps below carefully.

1. Prepare the Cargo Area

Before installation:

  • Thoroughly clean both sides of the boot, removing dust and debris
  • If the boot side panels are plastic, please remove any surface wax or protective coating to ensure proper adhesion
  • A clean surface is essential for correct installation

2. Adjust the Seats

Before placing the liner:

  • Fold down the second-row and third-row seats (if applicable)
  • This allows correct positioning and alignment of all sections

3. Install the Side Panels First

When installing the side sections, please note the following:

If your boot side panels are plastic:

  • Use the adhesive-backed Velcro strips included in the package
  • Attach the adhesive Velcro to the Velcro already stitched on the back of the liner
  • Position the liner according to the shape and contour of the boot, then firmly press to secure
    If your boot side panels are carpet / felt material:
  • The liner’s stitched Velcro backing is sufficient
  • Adhesive Velcro is NOT required and should not be used
  • The liner will naturally grip the carpeted surface and remain secure

Please note: The adhesive Velcro included in the package is optional, not mandatory, and should be used only if required for your specific vehicle.

4. Install the Seat Back Covers and Main Liner

After the side panels are secured:

  • Install the seat back covers
  • Lay down the main boot liner
  • Ensure all sections are aligned and sit flush with the vehicle interior

5. Final Check

After installation:
  • Make sure all pieces are fitted smoothly with no lifting edges
  • Confirm the liner does not restrict seat movement or folding
  • Adjust if necessary for the best fit and finish

If you have any questions during installation or are unsure whether to use the adhesive Velcro, please contact us — our team is always happy to assist.